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Untitled Document
AMERICAN CITIZEN SERVICES
 Appointments
Passports
Passports and
reports of
birth Fees
US Passport
by Mail
Report of Birth
Notarials
Social
Security/Federal
Benefit Unit
Schedule of Fees
Death of an
American
Travel Information
Consular Agent in
Haifa
Registering your
Trip to Israel
Other Services
Sources of Information
Office Hours
and Holidays
Contact ACS
Frequently Asked
Questions (FAQs)
Forms
What’s New
U.S. Consulate in Jerusalem
Immigrant Visa
Non-Immigrant Visa
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APPOINTMENTS
Every individual seeking services needs an appointment (except for special situations described at the bottom of this page). This means that if there is a family where TWO children need reports of birth, ONE child needs a passport, and TWO adults need passports, the family needs to make FIVE SEPARATE appointments. We will only serve those individuals with appointments.
NOTICE: IF YOU RESIDE IN THE MUNICIPALITY OF JERUSALEM, IN THE WEST BANK, OR IN GAZA, PLEASE MAKE YOUR APPOINTMENT WITH THE U.S. CONSULATE GENERAL IN JERUSALEM.
Please go to: https://evisaforms.state.gov/acs/default.asp?postcode=JRS&appcode=1 to schedule an appointment at the U.S. Consulate General in Jerusalem.
Applicants residing outside Tel Aviv's Consular District who come to the American Citizen Services Unit in Tel Aviv without an appointment will be instructed to seek services at the Consulate in Jerusalem.
For applicants who reside in Green Line Israel, please schedule an appointment by following these directions.
- Look on our website for the service you seek. Pay close attention to what documents are required.
- Click on this link for reports of birth or passports services
Click on this link for notarial services
- Follow the directions given at the above sites for making an appointment (or appointments). Please arrive at least 30 minutes before your EARLIEST SCHEDULED appointment to allow time for security screening. All required forms are available on this site and should be printed out and completed prior to your arrival. If you need to fill out forms once you are here, you should arrive more than 30 minutes prior to your appointment. It is very important that you review our website for what is required for the particular service you are requesting. If your application is incomplete, you will have to reschedule another appointment through our website. NOTE: Effective April 1, 2008, applicants for Consular Reports of Birth Abroad (CRBA) MUST bring in their own photocopies of supporting documents, along with the originals. Bring copies and the originals of: photo identification of the mother and father; the parents' marriage certificate; any previous divorce or death certificates for the parents, if applicable; and the child's birth certificate. Applicants who do not have photocopies will be charged at the rate of US $ 1 (one dollar) per page.
- Fee amounts can be found at the links in 2., above. If you choose to pay in U.S. Dollars, please have the exact amount. We do not accept pennies.
WHO DOES NOT REQUIRE AN APPOINTMENT:
Adding Visa Pages: Applicants who wish to add visa pages do not need to appear personally at the Embassy. Send your applications by mail. Interviews are not required. If you decide to appear at the Embassy to add pages, please go directly to Window 1 in the American Citizen Services Unit between the hours of Monday to Thursday, 8am to 11am.
Form DS-82: Applicants with a DS-82 passport renewal (please see this link to see if you qualify) do not need to appear personally at the Embassy to renew their passport. These applicants should send their applications by mail. Interviews are not required. If you decide to appear at the Embassy for a DS-82 renewal, please go directly to Window 1 in the American Citizen Services Unit between the hours of Monday to Thursday, 8am to 11am.
Deaths: Appointments are not required for reporting the death of an American citizen. Please go to any available window Monday to Friday, 8 a.m. to 11 a.m.
Emergencies: Genuine emergency cases do not require an appointment, although the applicant must bring documentation to prove the emergency. Office hours for these types of cases are 8 a.m. to 11 a.m., Monday through Friday.
Social Security and Federal Benefits: People seeking service from the Federal Benefits Unit do not require appointments. This includes general inquiries, applications for Social Security Numbers, and applying for benefits from the Department of Veterans Affairs, the Railroad Retirement Board, and the Office of Personnel Management. Their hours are 9 a.m. to 11 a.m., Tuesday, Wednesday, and Friday; they are closed on Mondays and Thursdays. For more information, go to: http://israel.usembassy.gov/consular/acs/benefits.aspx.
The American Citizen Services Unit is closed the last Friday of each month.
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